Tuesday, October 15, 2013

Uninstalling Quickoffice from my device


I was very excited to learn that the android Quickoffice application was bought by Google and that it was now a free app on Google Play.  So I thought no problem I will just uninstall Quickoffice from my Toshiba Thrive tablet (AT100) and reinstall Google’s version.  Well, I quickly figured out that this was not going to be easy.

First I went to manage applications and tried to uninstall it and there is no uninstall option- the only options are: Clear Data, Clear Cache, Clear Defaults, and Force Stop.  Not to be deterred, I cleared my data, defaults, and cache and proceeded to install Google version on Google Play.  Upon installing this new version, I received an error message- “Duplicate Provider Authority” so no luck with the new version overriding the old.

Looking on the internet, it seems that many people are having the same issue and the problem has do with Quickoffice being part of the original system software that comes preinstalled with the device (some people may not be aware of this having never accessed it before) and I didn’t have the necessary permission (read-only file) to delete it.

Somebody on the web (Juliannen), mentioned that installing the latest push should solve this issue for many users.

I decided on a more permanent solution and that was to gain root control of my device so I could have better control of my tablet including access to programs like Titanium backup.

In my next, blog I will talk about how I rooted my device (super user access) and ultimately loaded Google’s version of Quickoffice. 

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